How to Fix Massive Not Detecting Presets or Expansions

If Massive isn’t showing your presets or expansions, follow these clear steps to rebuild the database and get your sounds back in both standalone and DAW modes.

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How to Fix Massive Not Detecting Presets or Expansions


If you’re having trouble finding your presets or expansions in Native Instruments Massive, this guide will help you get them recognized quickly.


1. Update Massive via Native Access

Open the Native Access app and check the “Available Updates” tab. Make sure Massive and any related expansions are fully up to date. Installing the latest updates can resolve many recognition issues.


2. Open Massive in Standalone Mode First

Before using Massive in your DAW, launch the standalone version. This step is essential because Massive scans for new expansions only when opened outside the DAW.


3. Rebuild the Database

In the standalone Massive window, go to the top right and click View to open the Browser. Find and click the Rebuild DB button. This forces Massive to rescan and update its preset database.


4. Locate Your Presets

After rebuilding the database, navigate to the Browser tab and select Sounds. Scroll through the list until you find the expansions or preset packs you added.


5. Manually Add Preset Folders


For each folder of presets you want to use, click the Add button to register them with Massive. This step is necessary for third-party or manually added presets.


6. Understand Expansions vs. Third-Party Presets

Official Native Instruments expansions will appear under the “bankname” browser tab when you first open the Browser. Third-party or user-added presets show up under the Sounds section, so it’s important to check both locations.


For more detailed instructions, you can also visit Native Instruments’ official guide here:

https://support.native-instruments.com/hc/en-us/articles/360000309185-How-To-Load-An-Expansion-Preset-In-MASSIVE


If you continue to have issues, reach out to our support team at store@adsrsounds.com for further help.

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