Samples or Folders Appear Greyed Out

FT

Last Update a day ago

Issue: After adding or updating a folder, the entire folder appears greyed out in the Library view.


Possible Causes:


  • Hidden system files or metadata interfering with file indexing.
  • File path errors or removed directories.


Fix:

  1. Close Sample Manager.
  2. Delete and re-add the affected folder.
  3. Try renaming the folder without special characters.


Community Tip: You might like to check out this advice https://www.youtube.com/watch?v=IXpOAgBv2Ds that demonstrates how this user to force refresh greyed-out folders.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us