Were You Charged for the Free Monthly Plugin? Here’s How to Fix It

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Last Update 4 months ago

If you were charged for the "Free Monthly Plugin With Every Paid Purchase," don’t worry—we’ll help you sort it out quickly! 🎛️


How to Make Sure the Plugin is Free


During checkout, you must check the box under the promo banner that says:

✅ "Yes, I want to add this free plugin to my cart."


🔹 Once selected, the plugin will be added to your cart at $0.00
🔹 Then, just complete your purchase as usual!

Why Was I Charged?

If you added the plugin manually instead of using the checkbox, the system won’t apply the discount—causing you to be charged.


How to Get a Refund

No stress! Just email us at store@adsrsounds.com with:
✔ Your order number OR
✔ The email used for your purchase


We’ll process your refund ASAP and make sure you get your free plugin!


Thanks for shopping with ADSR 🎶

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