Frequently Asked Questions
General Questions
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Last Update hace 4 meses
ADSR Sounds is a leading platform for music producers, offering high-quality sample packs, synth presets, plugins, and production courses. Whether you're looking for cutting-edge sounds, intuitive music software, or expert tutorials, ADSR helps producers at all levels bring their ideas to life.
2. Do I need an account to purchase or download products?
No, you don’t need an account to make a purchase. However, we highly recommend creating one, as it allows you to manage your orders, receive product updates, and re-download purchases anytime. Signing up is free and only takes a minute.
3. How do I reset my password?
If you've forgotten your password, follow these steps:
Go to the login page.
Click "Forgot Password?"
Enter your email address and follow the reset instructions in your inbox.
If you don’t receive the email, check your spam folder or contact support.
4. How can I contact customer support?
You can reach ADSR support by emailing store@adsrsounds.com. Our team typically responds within 24-48 hours.
Purchasing & Payments
5. What payment methods do you accept?
ADSR Sounds accepts major credit/debit cards (Visa, Mastercard, American Express), PayPal, Alipay, Bitcoin, Ethereum, and USDC. Payment methods may vary by location.
6. Can I get a refund if I don’t like a product?
Due to the nature of digital products, refunds are only available in cases of technical issues preventing product use. If you experience any problems, please contact support for assistance.
7. Do you offer discounts or bundle deals?
Yes! ADSR frequently runs promotions, seasonal sales, and exclusive bundle deals. You can find all current offers on our Deals page.
8. Where can I find my purchased downloads?
After completing a purchase, your downloads will be available in your ADSR account under My Purchases. You'll also receive an email with download links.
If you don’t see the email, check your spam folder or log into your account to access your files.
Tip: Sign up for our newsletter when setting up your account to stay updated on new releases, deals, and exclusive offers!